Our policy is to collect any co-payments at the time of your visit. You may pay by cash, check, VISA, Discover, or MasterCard. If you are not able to make your payment at the time of your visit, please call the office to make other arrangements.
We also ask that you bring your current insurance information with you to every appointment and that you make sure that your insurance information is correct and up-to-date. We participate in most managed care plans, i.e. HMO’s and PPO’s. If you have a managed care insurance plan that requires referral authorization from your primary care physician, you are responsible for bringing that referral with you from your primary care physician.
As a department of Moses Cone Health Systems, all patient billing/claims submission is handled through Profee Billing. In order to file your insurance, we will ask you to sign an authorization form. All billing/claims questions should be directed to ProFee Billing. They can be reached at (336) 832-3677.
Disability Forms, FMLA, and Others
Our staff will complete patient/family disability, FMLA, return to work, etc. forms. There is a $29.00 fee for disability form completion. Please allow 5-7 working days for form completion.